Treatments
Who we can treat?
Private Patients
A referral is not required to seek treatment. For private patients, we offer on the spot HICAPS claiming (through your private health insurance), which means you only pay the gap. The gap amount will vary depending on your health fund provider and level of cover.
Medicare Enhanced Primary Care Program (EPC)
For those patients deemed to have a chronic illness or injury that has been assessed and/or is being treated by a GP or another specialist, you may be eligible for up to 5 sessions per calendar year under the Medicare EPC Scheme. Payment is required at the time of consultation (please note Lexington Health is NOT a bulk billing practice), which is then electronically claimed for you through Medicare into your nominated account.
Please note these appointments are not fully covered by Medicare and do incur a GAP payment. The exact Medicare rebate amount can be found by visiting this website.
WorkCover
If you have sustained a work related injury, you will require a referral from your nominated treating Doctor (NTD), a WorkCover Medical Certificate as well as the Insurers details and your workers compensation claim number in order to be treated as a WorkCover patient.
Comprehensive Third Party (CTP)
If you have sustained an injury in a motor vehicle accident and are suffering from injuries such as whiplash, lower back pain or other joint/muscular strains, we provide treatment options to help facilitate your recovery. In order to be treated as a CTP patient you will need to contact your nominated insurer to advise them of your injury and to commence a claim.
These insurer and claim details must be provided prior to starting treatment.
Book Online
FAQ
No – A referral is not required to see any of our practitioners if you are a private patient. If you have been injured at work or have been in a motor vehicle accident, you will need a referral from your GP or Surgeon.
Yes – We have Hicaps facilities for on the spot claiming, which means you are only required to pay the gap. The gap amount will vary depending on your health fund provider and level of cover. We accept Visa, MasterCard EFTPOS and cash. We do not accept Amex or Personal Cheques.
Yes – If you have recent imaging scans and reports i.e. X-Ray, MRI, CT, please bring them to your appointment.
We recommend you wear comfortable clothing, which will allow your practitioner to thoroughly assess and treat the affected area. Shorts or gym tights are ideal for lower limb injuries. For injuries to the upper body, a singlet would be appropriate. We also have disposable gowns should you forget to bring your clothing with you.
Yes – We can provide you with referrals and recommendations to specialists to suit your specific type of injury. We are also able to refer for x-rays and other imaging. Please note you will incur a cost as imaging referrals from a physiotherapist are not bulk billed.
An SMS reminder message will be sent 24hrs prior to your appointment.
Whilst we understand circumstances arise which may result in you having to cancel your appointment, it is appreciated if adequate notice is provided.
With this in mind, Lexington Health has implemented the below policy:
Should you fail to attend your scheduled appointment or provide inadequate notice of cancellation, you will be charged a 50% of the booked consult as a “ non-attendance/late cancellation” fee. This fee is required to be paid within 14 days and will be enforced with all patients.
Yes – We are open from 8am to 2pm
Parking is available at the front of our suite and within the complex. Parking is available for a maximum of 3 hrs per day.
Ragini Sood
03:00 13 Nov 25
I’ve been to Lexington Health several times and highly recommend it. Carlo has been instrumental in helping me recover from hip pain and a tendon injury over the past five months. As a dancer, I appreciated how he considered my individual requirements and created a tailored plan for me to follow. He also was great at explaining everything clearly so I had realistic expectations of management and recovery. He is knowledgeable, friendly, and always approachable. Thanks Carlo :)
Belinda Sharkey
07:35 11 Nov 25
I want to thank Brendan.M at Lexington health for doing the best work on my physio recovery, he has changed my life, highly recommended
Trevor Kunkel
21:56 22 Oct 25
Carlo at Lexington Health has been instrumental in my recovery following knee surgery. His personalized care, expert knowledge, and commitment to my progress made a huge difference. He combined customized exercise plans, effective manual therapy, and clear explanations that helped me understand each step of the process. From post-surgery rehab to managing chronic pain, his approach was both thorough and compassionate. Thanks to Carlo, I’ve fully regained my strength and mobility—and I’m back to living an active lifestyle. I wholeheartedly recommend him to anyone recovering from injury or dealing with ongoing pain.
Abi C
22:39 15 Oct 25
Highly recommend Brendon. He has been my daughter's physio for her knee injury. He is very respectful, approachable, knowledgeable and serious about his rehab plan, guiding the player to build confidence and return to play safely. Exceeded our expectation. Thanks Brendon!
William Sexton
05:11 14 Oct 25
I would like to recommend Carlo Villadiego from Lexington Health for anyone seeking physiotherapy for recovery from injuries due to broken bones etc. Carlo expertly assisted me with a program of exercises for my upper right arm & shoulder after an accident resulted in multiple fractures & the insertion of a metal rod by a surgeon. I was unable to do many simple tasks, using my right arm but consulting with Carlo I'm now able to function in my everyday life again with full use of my arm.
Soheil Shafazand
02:12 11 Oct 25
I had physiotherapy sessions with Carlo after my foot surgery, and I couldn’t be more grateful for his help. Over just eight sessions, he guided me through a full recovery with great professionalism, kindness, and genuine care. Carlo was always attentive, supportive, and keen to help me improve each week. Thanks to his expertise, I’ve completely recovered and feel confident again. I highly recommend Carlo to anyone looking for an excellent physiotherapist.
Rebecca Scocco
05:37 10 Oct 25
Our son Cody, basketball player, unfortunately has had some issues over the years. Carlo is amazing, knowledgeable, and helped Cody to return 100% every time. Highly recommend any physio at Lexington, however Carlo is our favourite. A great person, easy going, humours and a pleasure to work with!
Brett Benson
21:11 07 Oct 25
Carlo is great. I'd had a problem with my elbow for a couple of months. Finally went to Lexington and booked with Carlo due to other online reviews. It was a long slow process to recover from tennis elbow, caused by gardening and golf. It was advised it would take somewhere from 3 to 9 months and was sorted out in roughly 6 months. I dutifully followed the instructions and exercises provided and I am now better. Still need to continue with ongoing maintenance and this is much better than not having any strength in my right arm. I highly recommend Carlo and Lexington Health. This is now my go to physio.
Max Cushion
08:53 30 Sep 25
I’ve been seeing Carlo from Lexington health for about 5 years now, very detailed and gets me back from my work/sport related injuries in no time. Highly recommend
