Treatments
Who we can treat?
Private Patients
A referral is not required to seek treatment. For private patients, we offer on the spot HICAPS claiming (through your private health insurance), which means you only pay the gap. The gap amount will vary depending on your health fund provider and level of cover.
Medicare Enhanced Primary Care Program (EPC)
For those patients deemed to have a chronic illness or injury that has been assessed and/or is being treated by a GP or another specialist, you may be eligible for up to 5 sessions per calendar year under the Medicare EPC Scheme. Payment is required at the time of consultation (please note Lexington Health is NOT a bulk billing practice), which is then electronically claimed for you through Medicare into your nominated account.
Please note these appointments are not fully covered by Medicare and do incur a GAP payment. The exact Medicare rebate amount can be found by visiting this website.
WorkCover
If you have sustained a work related injury, you will require a referral from your nominated treating Doctor (NTD), a WorkCover Medical Certificate as well as the Insurers details and your workers compensation claim number in order to be treated as a WorkCover patient.
Comprehensive Third Party (CTP)
If you have sustained an injury in a motor vehicle accident and are suffering from injuries such as whiplash, lower back pain or other joint/muscular strains, we provide treatment options to help facilitate your recovery. In order to be treated as a CTP patient you will need to contact your nominated insurer to advise them of your injury and to commence a claim.
These insurer and claim details must be provided prior to starting treatment.
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FAQ
No – A referral is not required to see any of our practitioners if you are a private patient. If you have been injured at work or have been in a motor vehicle accident, you will need a referral from your GP or Surgeon.
Yes – We have Hicaps facilities for on the spot claiming, which means you are only required to pay the gap. The gap amount will vary depending on your health fund provider and level of cover. We accept Visa, MasterCard EFTPOS and cash. We do not accept Amex or Personal Cheques.
Yes – If you have recent imaging scans and reports i.e. X-Ray, MRI, CT, please bring them to your appointment.
We recommend you wear comfortable clothing, which will allow your practitioner to thoroughly assess and treat the affected area. Shorts or gym tights are ideal for lower limb injuries. For injuries to the upper body, a singlet would be appropriate. We also have disposable gowns should you forget to bring your clothing with you.
Yes – We can provide you with referrals and recommendations to specialists to suit your specific type of injury. We are also able to refer for x-rays and other imaging. Please note you will incur a cost as imaging referrals from a physiotherapist are not bulk billed.
An SMS reminder message will be sent 24hrs prior to your appointment.
Whilst we understand circumstances arise which may result in you having to cancel your appointment, it is appreciated if adequate notice is provided.
With this in mind, Lexington Health has implemented the below policy:
Should you fail to attend your scheduled appointment or provide inadequate notice of cancellation, you will be charged a 50% of the booked consult as a “ non-attendance/late cancellation” fee. This fee is required to be paid within 14 days and will be enforced with all patients.
Yes – We are open from 8am to 2pm
Parking is available at the front of our suite and within the complex. Parking is available for a maximum of 3 hrs per day.
kc sugar
10:08 08 May 26
I can’t recommend Lexington Physio highly enough, especially Nav, who has been incredible throughout my recovery from a spinal compression injury. From the very beginning, I felt genuinely listened to and supported, and Nav took the time to explain everything clearly and tailor my treatment to what my body actually needed.The care, professionalism, and knowledge at this clinic are outstanding, and I’ve noticed such a significant improvement in my pain, mobility, and overall confidence since starting treatment. What really stood out to me was how patient and encouraging Nav was during the tougher stages of recovery.Special shout to Lauren as well for always giving me such a warm and friendly welcome at the beginning of each session!Thank you again to Nav and the team for all your help!
Tiana Biasi
04:40 01 May 26
Carlo is honestly the best person to see when you either have an injury, unexplained pain or muscle tension. He really explains to you the issue and makes sure you understand the problem.
Niina Matthews
02:10 01 May 26
Best care in Sydney. Ben and his team will look after you, whether you were recovering from an injury or operation, a mum, an athlete, or just needing help with aches and pains due to too much screen time. I've been all of these in Ben's care and he has been able to help me every time.
Leanne
00:25 01 May 26
Highly recommend. They were able to resolve my chronic bursitis which I had for 7 years. Now I'm symptom free!Over many years dealing with Ben and the team and various issues I walk away knowing I have had a very detailed assessment and highly confident the exercises and physio sessions will resolve my issue. They always do!
mark Sheridan
08:18 25 Apr 26
My physio treatment & management by Carlo on my neck & shoulder pain has been exceptional. Carlo provided very clear explanation of the injury, required exercises, and the expected outcomes. Carlo always listened to my feedback of the exercises and provided progression and focused exercises and achieved the results that I required. Very highly recommended.
Elizabeth Sargent
07:47 21 Apr 26
Brendon and the team have been professional and friendly while planning a strength and conditioning program to facilitate recovery for my teenage daughter. She has felt supported and listened to throughout this process.
Kaushal Naidu
09:06 20 Apr 26
We have been consulting with Carlo at Lexington Health, for my mother's chronic pain management and mobility issues. I am very grateful for the treatment plan; level of care and encouragement he has provided us over the last few months.Carlo's skill and professional ethics combined with his empathetic approach towards my mother's pain management challenges made a genuine difference in her healing and kept her motivated throughout the process. His structured assessments and exercise plans were very effective and also ensured further progress over time.We deeply appreciate his professionalism and compassionate care. And not forgetting the administration staff who were always willing to go the extra mile to help with rescheduling appointments. Thank you Team @ Lexington Health.
Muthukumar Srinivasan
01:36 16 Apr 26
I had a great experience with Carlo Villadiego during my marathon preparation. Carlo played a huge role in helping me successfully complete my first full marathon.What really stood out was the personalised approach — the exercises were carefully tailored to my training needs and adjusted as I progressed. Carlo regularly reviewed my progress and fine-tuned the exercises in between sessions, which made a real difference in keeping me strong, improving performance, and preventing injury.Throughout the journey, I felt genuinely cared for and well supported. The level of attention, professionalism, and encouragement was excellent.I would highly recommend Carlo to anyone looking for a knowledgeable and supportive physio. I am definitely looking forward to consulting Carlo again when I begin training for my next marathon.
Dylan Pryor
03:11 13 Apr 26
Carlo has been extremely helpful. He provides a professional and experienced service and has me performing at my best each week!
