Treatments
Who we can treat?
Private Patients
A referral is not required to seek treatment. For private patients, we offer on the spot HICAPS claiming (through your private health insurance), which means you only pay the gap. The gap amount will vary depending on your health fund provider and level of cover.
Medicare Enhanced Primary Care Program (EPC)
For those patients deemed to have a chronic illness or injury that has been assessed and/or is being treated by a GP or another specialist, you may be eligible for up to 5 sessions per calendar year under the Medicare EPC Scheme. Payment is required at the time of consultation (please note Lexington Health is NOT a bulk billing practice), which is then electronically claimed for you through Medicare into your nominated account.
Please note these appointments are not fully covered by Medicare and do incur a GAP payment. The exact Medicare rebate amount can be found by visiting this website.
WorkCover
If you have sustained a work related injury, you will require a referral from your nominated treating Doctor (NTD), a WorkCover Medical Certificate as well as the Insurers details and your workers compensation claim number in order to be treated as a WorkCover patient.
Comprehensive Third Party (CTP)
If you have sustained an injury in a motor vehicle accident and are suffering from injuries such as whiplash, lower back pain or other joint/muscular strains, we provide treatment options to help facilitate your recovery. In order to be treated as a CTP patient you will need to contact your nominated insurer to advise them of your injury and to commence a claim.
These insurer and claim details must be provided prior to starting treatment.
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FAQ
No – A referral is not required to see any of our practitioners if you are a private patient. If you have been injured at work or have been in a motor vehicle accident, you will need a referral from your GP or Surgeon.
Yes – We have Hicaps facilities for on the spot claiming, which means you are only required to pay the gap. The gap amount will vary depending on your health fund provider and level of cover. We accept Visa, MasterCard EFTPOS and cash. We do not accept Amex or Personal Cheques.
Yes – If you have recent imaging scans and reports i.e. X-Ray, MRI, CT, please bring them to your appointment.
We recommend you wear comfortable clothing, which will allow your practitioner to thoroughly assess and treat the affected area. Shorts or gym tights are ideal for lower limb injuries. For injuries to the upper body, a singlet would be appropriate. We also have disposable gowns should you forget to bring your clothing with you.
Yes – We can provide you with referrals and recommendations to specialists to suit your specific type of injury. We are also able to refer for x-rays and other imaging. Please note you will incur a cost as imaging referrals from a physiotherapist are not bulk billed.
An SMS reminder message will be sent 24hrs prior to your appointment.
Whilst we understand circumstances arise which may result in you having to cancel your appointment, it is appreciated if adequate notice is provided.
With this in mind, Lexington Health has implemented the below policy:
Should you fail to attend your scheduled appointment or provide inadequate notice of cancellation, you will be charged a 50% of the booked consult as a “ non-attendance/late cancellation” fee. This fee is required to be paid within 14 days and will be enforced with all patients.
Yes – We are open from 8am to 2pm
Parking is available at the front of our suite and within the complex. Parking is available for a maximum of 3 hrs per day.
prashant sharma
06:45 08 Sep 26
Carlo helped me get back on the badminton court after my shoulder dislocation. He is amazing at tailoring the rehab program to your individual needs, injury, and progress. His approach gave me the confidence to gradually rebuild my strength and get back to playing the sport I love.It has been an amazing experience, and I would highly recommend Carlo to anyone who wants to get back to playing their sport after an injury.
emi louise
06:09 07 Sep 26
Navraj (Nav) Bhogal and Brendan Micallef are excellent physios! They are always warm and welcoming whenever I attend, and I always appreciate their understanding ~.The receptionists, Lauren and Dom are super friendly and always greet me with a smile! They are super swift with their responses and always willing to help however they can.
Michael Borg
05:20 07 Sep 26
I couldn’t be happier with the service and results I received from Lexington Physio.I initially went to see Brendan with a back issue that had been giving me grief for quite some time. Within two weeks, he had me feeling around 95% and, for the first time in a while, my back was feeling great.Unfortunately, just when things were going well, I injured my knee playing pickleball! So I was back to see Brendan again. Once again, within two weeks I was back to around 95% and playing again.What really stood out to me was that Brendan genuinely listened to my concerns and took the time to understand what was actually causing the problem, rather than simply treating the symptoms. He worked with me to identify the areas that needed strengthening and developed exercises that were practical and actually made a noticeable difference.Every session felt like a consultative process. We would work through different movements, see how my body responded, and use that information to work out what needed attention. I always felt like I understood what we were working on and why.The results speak for themselves, but it was the combination of Brendan’s knowledge, attention to detail and willingness to really listen that made the experience so good.Couldn’t recommend Lexington Physio and Brendan highly enough. Five stars without hesitation!
Brooks United
04:08 04 Sep 26
Was back in the pitch at full strength as planned thanks to your help. I really appreciate the personalised management plan and the care you took for my health and well being
Reece Oake
06:41 03 Sep 26
Working with Brendan throughout my shoulder recovery has been exceptional. His patience, knowledge and guidance in getting me to where I need to be have been second to none.He’s always up for a good chat, whether it’s about the football or asking about the upcoming holiday I’ve got planned. It makes every session enjoyable and comfortable.I couldn’t recommend Brendan highly enough
Issac Saydan
05:21 03 Sep 26
Highly Recommend Brendan, does an exceptional job looking after you.
Anita Dutt
03:01 20 Aug 26
I had a great experience at Lexington from day 1, I have seen several of the practitioners including Ben and Brendan, both amazing.The whole staff are lovely and a great environment. Highly recommend
Luka Carroll Harris
04:27 07 Aug 26
Brendan does a great job giving me a tailored plan and takes care in adjusting it week by week. His attentive approach makes every session effective, comfortable and easy to stick with.
Michael Jones
03:34 06 Aug 26
My experience at Lexington Health was excellent. I came in for treatment for Tennis Elbow in both arms. Carlo was fantastic to work with. He clearly communicated the situation to me and created a treatment plan, which saw me improve much faster than I ever expected. I would happily recommend Carlo and Lexington Health to anyone.
